Your members come to the club for experiences that they can’t get anywhere else. But technology, and specifically, mobile technology, has accelerated experiences and raised expectations outside of the club.
How Club Experiences Can Tee Off Against Skimpflation
by Devin Meister
Feb 04, 2022 at 7:09 PM
Canceled flights. Shorter hours. Slower service – if the restaurant is even open. Empty shelves. Forced into self-serve lanes and self-help channels everywhere. The view across industries is maddeningly repetitive: we’re paying more and getting less.
Shifting From Resignation to Reassessment; How to Accelerate Efficiencies and Employee Experiences
by Marilyn Cox
Feb 01, 2022 at 9:43 PM
The ‘Great Resignation’ is certainly taking its toll on businesses, with over 20 million people quitting their jobs in the second half of 2021. In fact, 4.4% of all positions in education are open, over 6% in retail, and more than 8% in health care.
The Top 10 Technology Trends That Will Impact the Private Club Industry in 2022
by Marilyn Cox
Jan 24, 2022 at 10:14 PM
From Total Experience to Everything-as-a-Service: The Top 10 Technology Trends That Will Impact the Private Club Industry in 2022
Clubessential Launches Private Club Industry’s First Location-Based Marketing Suite
by Marilyn Cox
Jan 19, 2022 at 1:24 PM
January 19, 2022 | Today, Clubessential announced the launch of the Private Club Industry’s first Location-Based Marketing Suite. To create exceptional experiences everywhere for private club members, clubs need to reach them at precisely the right place and time with the right message. That requires an integrated mix of technology.
Duxbury Yacht Club Sails Forward with Members and Technology
by Devin Meister
Jan 18, 2022 at 8:08 PM
Like other clubs across the country, while COVID clamped a vise-grip on many activities, Duxbury Yacht Club saw record levels of engagement and member participation even as many social activities were canceled.
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Status at the Club Takes a New Turn - Tracking Vaccinations
by Devin Meister
Nov 01, 2021 at 6:20 PM
The safety of your members and staff is and should always be a top priority. Now that many states are restricting indoor activities based on vaccination status, it places another layer of responsibility on club management.
Staying Nimble is Critical When the Ball Never Stops
by Devin Meister
Oct 06, 2021 at 8:28 PM
Established in 1966, the Mullholland Tennis club offers stunning views, great amenities, and courts bathed in Southern California sun-shine available year-round to its hundreds of members. What it doesn’t offer for its controller Jon MacMillan is a minute of rest or a slow season.
Why Your Club Should Cancel Checks Forever
by Devin Meister
Oct 01, 2021 at 11:30 AM
Checks cost your club money. It’s a simple fact. While the actual amount might be disputed and vary from club to club, somewhere in between $1.22 and $8 per payment all told is a conservative figure.
Service in the City Club Spotlight
by Devin Meister
Sep 21, 2021 at 8:06 PM
City clubs have always been a reprieve from the hustle and bustle of streets that surround them. But because things aren’t as chaotic, and because there are fewer distractions, every action is amplified and noticed. That makes creating an exceptional experience an exercise in detail.
Clubessential Holdings Announces Strategic Growth Investment From Silver Lake
by Marilyn Cox
Sep 07, 2021 at 5:25 PM
New capital, including additional funds from current investor Battery Ventures, to fuel the software company's continued expansion via organic development, M&A, and integrated payments
Time-savings, Cashflow, and ‘Green’ Make CE Payments a Win, Win, Win for this Controller
by Devin Meister
Aug 26, 2021 at 1:13 PM
“I don’t know why any controller wouldn’t want to do this.” That’s what Leilani Sivsov, CCM, Chief Operating Officer, Coldstream Country Club, says about CE Payments.
5 Trends in City Clubs
by Devin Meister
Jul 29, 2021 at 3:00 PM
People crave connections with other people. It’s how we learn, progress, and live a more fulfilling life – all things where city and university clubs excel. But it takes extreme dedication to details in both the member experience and operations to run a club successfully.
5 Trends for Racquet Clubs
by Devin Meister
Jul 29, 2021 at 3:00 PM
The pandemic hit the brakes on a lot of things, but outdoor racquet sports and clubs were not one of them. Clubs of all types became a safe outlet for their members, but for many racquet clubs, the increased time and interest in fitness led to a surge in use and membership.