We have seen a ton of transformation in the last 12 months. Contactless experiences were already on the way and they are here to stay.
We have seen a ton of transformation in the last 12 months. Contactless experiences were already on the way and they are here to stay.
Cincinnati, OH | January 25, 2021 - For people that love people, socializing and engaging – which covers practically everyone in the club industry – the past few months have been difficult.
Last December, when we drafted our 2020 trend predictions, we certainly didn’t account for a global pandemic. However, all of the trends identified did come to fruition, even if it was out of COVID necessity.
Tis’ the Season to Prepare for the Holiday Season
As we approach Veterans Day, we caught up again with our partners at On Course Foundation.
The Clubs at Houston Oaks are unique for a variety of reasons, not the least of which is the “s” at the end of the word “clubs.”
Historically club investment decisions have centered on facilities and capital equipment. Over the last several months, private clubs have had to be innovative to create new operational processes that balance member safety with the personal connections and experiences those members desire.
There’s plenty of talk these days about the importance of the member experience. Honestly, I know I’ve written my fair share of content trumpeting the need for the member experience to be central to every club.
What role to payments play in your member experience? It’s a key interaction with your members - and hits them right in their pocketbook.
From eLearning self-guided coursed to on-site training to innovative community spaces where you can share and learn from other clubs, we're here with educational opportunities to help you connect with members and build success for your club.
Founded in 1901 in northwest suburban Chicago, Elgin Country Club offers members, their families, and guests a beautiful 18-hole golf course, large swimming pool, tennis courts, great dining, and extensive event programs.
Cincinnati, May 13, 2020 - Clubessential, the leading provider of full-suite and mobile-first private club management software and payment services, today announced a solution suite enabling private clubs to interact with members digitally, while also bringing value virtually. This touchless suite is in response to the COVID-19 pandemic that has forced many clubs to pivot their operations around new government restrictions.
For years you've depended on a "high-touch" personal experience to deliver exceptional member experiences. Now as you prepare to reopen you'll have to take a somewhat different approach to create that same experience.
The ramifications of the COVID-19 pandemic continue to spread across the country and the club industry with the majority of clubs being forced to cancel events, cease on-site dining operations or even close their doors temporarily.